Shipping policy
🚚 Shipping Policy – BestHomeSupply.com
Last Updated: November 2025
At Best Home Supply, we work hard to deliver your order quickly and safely. Please review our shipping guidelines below.
📦 Order Processing
-
Orders are processed as quickly as possible.
-
Standard processing time is 1–2 business days.
-
Orders placed on weekends or holidays will begin processing the next business day.
-
Once your order ships, you will receive a confirmation email with tracking information.
🚀 Shipping Methods & Rates
Shipping rates are calculated at checkout based on the shipping option you select. Available methods may include:
-
Standard Shipping
-
Expedited Shipping
-
Priority Shipping
-
Carrier-calculated options (UPS, USPS, FedEx, etc.)
Shipping times shown at checkout are estimates provided by the carrier and not guaranteed.
🆓 Free Shipping
If your order qualifies for Free Shipping, it will automatically appear as an option at checkout.
-
Free shipping typically uses Standard Shipping unless stated otherwise.
🌎 Shipping Locations
We currently ship within the United States only.
International shipping is not available at this time.
❗ Address Accuracy
Please ensure your shipping address is complete and correct at checkout.
We are not responsible for delays or lost packages due to:
-
Incorrect or incomplete addresses
-
Apartment/suite numbers missing
-
Customer refusal
-
Unclaimed packages
Reshipping may require an additional fee.
📫 Delivery Issues
If your package arrives damaged, is missing, or never shows as delivered:
-
Contact us at support@besthomesupply.com within 7 days of the delivery date or expected delivery window.
-
We will assist with filing a claim or replacing your order when appropriate.
⏳ Delays Beyond Our Control
We are not responsible for delays caused by:
-
Carrier issues
-
Weather conditions
-
Holidays or high-volume seasons
-
Incorrect addresses
-
Customs or inspections
Once the order is handed to the carrier, delivery time is outside our control.
📲 Need Help?
For assistance with shipping, tracking, or delivery, please contact: